Debt Collection

We support companies in recovering receivables – effectively, legally, and with respect for business relationships. We assist even in the prevention stage, implementing solutions that minimize payment delay risks. We conduct amicable and formal collection actions, including payment notices, balance confirmations, and cooperation with law firms. We advise on how to improve payment discipline and build an effective receivables control system. Our goal is to recover funds without losing clients.

Prevention and Monitoring

Effective debt collection starts early – with receivables monitoring and preventive actions. We help companies reduce the risk of cash flow disruptions by detecting issues early, verifying contractors, and constantly monitoring receivables.

• Monitoring payment deadlines – ongoing receivables control, delay alerts, escalation according to procedure.
• Contractor risk assessment – analysis of payment history, registration data, financial indicators.
• Establishing cooperation rules – recommendations on credit limits, prepayments, payment terms.
• Preventive procedures – developing internal standards that reduce the risk of delays and non-payment.

Notices and Contact

The first steps in recovering receivables are often successful when handled professionally and on time. We create effective payment notices and communicate with debtors in ways that increase the chances of voluntary payment – without damaging business relationships.

• Payment notices – drafting notices, sending by mail and email, monitoring responses.
• Contact with debtor – phone and email communication to set payment dates, clarify delays, mediate.
• Negotiations and arrangements – settlement proposals, repayment schedules, agreements documenting arrangements.
• Documenting contact – logging communication attempts, responses, and case status for potential legal steps.

Soft and Legal Debt Collection

When contact and notices are not effective, we support clients with further steps – from preparing documentation to legal proceedings or referring to external law firms. We always choose the most effective and cost-efficient approach.

• Preparing documentation – summaries of receivables, correspondence, confirmations, contracts, and orders as evidence.
• Assessing the case – evaluating the chances of recovery and recommending further actions (e.g., settlement, court).
• Cooperation with law firms – case transfer, communication, and oversight of litigation (claim, payment order, enforcement).
• Handling legal and enforcement documents – assistance with preparing and sending documents, responding to court or enforcement letters.

Support and Organizational Prevention

We believe the best debt collection is the one you never need. That’s why we also offer support in organizing processes and solutions that minimize the risk of overdue payments. Structured administration and clear procedures help companies operate more safely and efficiently.

• Implementing receivables control procedures – setting payment terms, reminders, escalation paths, and delay responses.
• Employee training – how to communicate with clients, handle delays, and escalate issues appropriately.
• Organizing contracts and documentation – verifying whether documents protect the company’s interests in case of non-payment.
• Integration with accounting and CRM systems – automatic tagging of overdue payments, generating reminders and collection reports.